Welcome to the FAQ section of Suncity Enterprise Sdn. Bhd.’s Gold Buying and Selling Website. Here, we provide answers to some common queries about our services and how our website operates.
Suncity Enterprise Sdn. Bhd. is a gold buying and selling business. We offer a platform that allows you to place orders for buying or selling gold. However, we do not handle online payments or shipping. All transactions occur at our physical shop.
No, you can place an order without creating an account. However, creating an account allows you to track your orders more easily.
Yes, you can cancel your order before visiting our physical shop. Once the order is processed at the shop, it cannot be canceled through the website.
Gold prices listed on our website are for informational purposes only and may not reflect the actual buying or selling prices at our physical shop. Prices are subject to change based on market conditions and our shop’s policies.
Our website does not handle refunds or returns. Any issues or concerns regarding your transaction must be addressed at our physical shop in accordance with our shop’s policies.
We respect your privacy and protect your personal information in accordance with our Privacy Policy. Rest assured that we take your privacy seriously.
For any questions or concerns, you can contact us at [Contact Information], and our team will be happy to assist you.
No, there are no fees for placing orders on our website. You will only be responsible for the actual gold transaction at our physical shop.
No, we do not offer gold shipping services. All transactions must be completed at our physical shop.
We accept various payment methods at our physical shop, such as cash, credit cards, and other forms of payment. Please inquire at the shop for more details.
If you have any additional questions or need further assistance, please do not hesitate to reach out to us. We are here to make your gold buying and selling experience as smooth as possible.
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