Welcome to Suncity Enterprise Sdn. Bhd.’s Gold Buying and Selling Website. Please read these Terms and Conditions carefully before using our website. By accessing or using our services, you agree to abide by these terms.

1. Acceptance of Terms: By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
2. Description of Services: Suncity Enterprise Sdn. Bhd. operates a website that allows users to place orders for buying or selling gold. This website does not handle online payments, shipping, or gold transactions. All gold buying and selling processes occur at the physical shop.
3. Orders:
   • All orders placed on our website are subject to acceptance and availability.
   • Suncity Enterprise Sdn. Bhd. reserves the right to refuse any order without providing a reason.
   • An order confirmation does not constitute acceptance of the order.
4. Payment:
   • Payment for gold transactions will occur at the physical shop, not on the website.
   • The website will generate an invoice, which the client must bring to the physical shop to complete the transaction.
5. Pricing:
   • Gold prices listed on the website are for informational purposes only and may not represent the actual buying or selling prices at the physical shop.
   • Prices may vary based on market conditions and shop policies.
6. User Responsibilities:
   • Users must provide accurate and complete information when placing orders.
   • Users are responsible for ensuring the security of their login credentials.
7. Cancellations:
   • Users may cancel orders before visiting the physical shop.
   • Orders that are already processed at the physical shop cannot be canceled through the website.
8. Refunds and Returns:
   • Our website does not handle refunds or returns. These requests must be addressed at the physical shop in accordance with our shop’s policies.
9. Privacy:
   • We respect your privacy and protect your personal information in accordance with our Privacy Policy.
10. Intellectual Property:
    • All content and materials on the website, including text, graphics, logos, and images, are protected by copyright and may not be used without our express consent.
11. Limitation of Liability:
    • Suncity Enterprise Sdn. Bhd. shall not be liable for any direct or indirect loss or damages arising from the use of this website.
12. Changes to Terms and Conditions:
    • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
13. Governing Law:
    • These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.
14. Contact Information:
    • For any questions or concerns regarding these Terms and Conditions, please contact us at enquiry@suncity.my.

By using our website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.

If you do not agree with any part of these terms, please refrain from using our website.

Thank you for choosing Suncity Enterprise Sdn. Bhd. for your gold buying and selling needs.